Camera FAQ

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Schlage LiNK Camera FAQ

1. Is the camera live?
2. Is the camera closed circuit?
3. Is the video secure?
4. Is video storage available?
5. Is pan/tilt/zoom available?
6. Can the camera be mounted outside?
7. Can I install more than one camera onto my Schlage LiNK account?
8. Why does video turn off after 2 minutes?
9. Can I use cameras from other manufacturers?

1. Is the camera live?

YES. The Internet capable camera attached to the network will be able to show live video via the mobile device and/or PC. The frame rate will be approximately 8 - 10 frames per second.

2. Is the camera closed circuit?

NO. The camera can be accessed from the Internet via your Schlage LiNK account’s web interface or on your phone, but access to the camera requires permission.

3. Is the video secure?

Yes. The camera creates a secure connection directly to the video server so that video is not accessible outside that connection

4. Is video storage available?

Not at this time. Video storage may be available in the future. Check LiNK.Schlage.com for updates.

5. Is pan/tilt/zoom available?

Not at this time. Check LiNK.Schlage.com for updates.

6. Can the camera be mounted outside?

No, the camera is not designed for outdoor use.

7. Can I install more than one camera onto my Schlage LiNK account?

Yes. You can install multiple cameras on a single Schlage LiNK account.

8. Why does video turn off after 2 minutes?

The camera is intended to provide visual verification of current or triggered events, which generally are accomplished in 2 minutes or less. Video can be continued for additional 2 minute segments by selecting the PLAY icon.

9. Can I use cameras from other manufacturers?

Not at this time. The Schlage LiNK Camera is designed to provide a secure video connection, along with easy plug and play installation, not currently available with other cameras. Check LiNK.Schlage.com for updates.